Question 1

What types of products do you sell?

Accepted Answer

We offer a wide range of premium products imported directly from Australia, including beauty products, cereals, vitamins, and health supplements. All our products are 100% authentic and carefully selected for quality.

Question 2

How can I place order?

Accepted Answer

Placing an order is easy! Browse our website, choose your products, add them to your cart, and proceed to checkout. We offer multiple secure payment options.

Question 3

Do you ship across India?

Accepted Answer

Yes! We ship to most locations across India. Delivery times may vary depending on your location and customs processes.

Question 4

How long will delivery take?

Accepted Answer

Since all products are imported from Australia, delivery usually takes  3-14 business days. During busy seasons or customs delays, it may take a bit longer.

Question 5

Can I track my order?

Accepted Answer

Absolutely! Once your order is shipped, you will receive a tracking number via email or SMS to follow your shipment until it reaches you.

Question 6

Are your products genuine?

Accepted Answer

Yes. All our products are imported directly from trusted Australian suppliers and are 100% authentic.

Question 7

Can I return or exchange a product?

Accepted Answer

Yes. If you receive a damaged, defective, or incorrect product, you can request a return or exchange within 7 days of delivery. Please contact our customer support for assistance.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, UPI, net banking, and popular digital wallets. All transactions are safe and encrypted.

Question 9

Do you offer bulk orders or special discounts?

Accepted Answer

Yes! For bulk orders or special discounts, please contact our support team, and we’ll be happy to assist you.

Question 10

How can I contact customer support?

Accepted Answer

You can reach us via email at Support@ozbeautystore.in ()or through our website’s contact form. Our support team is happy to help with any questions or concerns.

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